Notice of Privacy Practices (HIPAA)

Last updated: 2026

Clear Communication, LLC (“we,” “our,” or “the practice”) is committed to protecting your privacy. This Notice explains how your protected health information (PHI) may be used and disclosed, and how you can access your information. We are required by federal law (HIPAA) to maintain the privacy of your PHI and to provide you with this Notice.

This Notice applies to all services provided through our secure telepractice platform for patients located in North Carolina, Florida, and Virginia.

1. What Counts as Protected Health Information (PHI)

PHI includes any information that identifies you and relates to your:

• past, present, or future physical or mental health

• treatment

• payment for your care

This includes evaluation results, session notes, reports, and communication related to your therapy.

2. How We May Use and Disclose Your PHI

Treatment

To provide evaluation, therapy, consultation, and coordination of care.

Payment

To process payment, provide receipts, or prepare superbills at your request.

Healthcare Operations

For administrative tasks such as scheduling, quality improvement, and record‑keeping.

When Required by Law

We may disclose PHI if required by federal, state, or local law.

To Prevent Serious Harm

If there is a credible risk of harm to yourself or others, we may disclose information as required by law.

With Your Written Authorization

Any other use or disclosure requires your written permission. You may revoke this authorization at any time.

3. Telepractice‑Specific Privacy Protections

All services are provided through HIPAA‑aligned telepractice platforms. We take reasonable steps to ensure:

• encrypted communication

• secure storage of records

• confidentiality during online sessions

You are responsible for choosing a private, secure location for your sessions.

4. Your Rights Regarding Your PHI

Access Your Records

You may request to view or obtain a copy of your PHI.

Request Corrections

You may ask for corrections to information you believe is inaccurate or incomplete.

Request Restrictions

You may request limits on how your PHI is used or disclosed. (We will consider your request but are not required to agree.)

Request Confidential Communication

You may ask us to contact you in a specific way (e.g., email only).

Accounting of Disclosures

You may request a list of certain disclosures made without your authorization.

Copy of This Notice

You may request a paper or digital copy at any time.

5. How Your Information Is Protected

We use:

• encrypted telepractice software

• secure electronic record‑keeping

• password‑protected devices

• HIPAA‑aligned administrative safeguards

While no system can guarantee absolute security, we follow industry standards to protect your information.

6. Multi‑State Licensing & Location Requirements

Due to state licensing laws, we may only provide speech‑language pathology services to patients physically located in North Carolina, Florida, or Virginia at the time of service.

Your physical location may be verified at the start of each session.

7. Third‑Party Services

We may use trusted third‑party tools such as:

• scheduling platforms

• secure telepractice software

• email communication tools

• website analytics

These services may collect limited information necessary for their function. We do not sell or share your information with outside marketers.

8. Cookies & Analytics

Our website may use cookies or analytics tools to understand general website traffic. This information is non‑identifying and used only to improve the website experience.

9. Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

Clear Communication, LLC Email: info@clearcommunicationworks.com

or with:

U.S. Department of Health and Human Services (HHS) Office for Civil Rights

No retaliation will occur for filing a complaint.

10. Changes to This Notice

We may update this Notice at any time. The updated version will be posted on our website with a revised date.

11. Contact

For questions about this Notice or your privacy rights, contact:

Clear Communication, LLC Email: info@clearcommunicationworks.com.